Michael Danahy, Principal of Quality Innovations, brings over twenty years of experience to your ISO 9000, Total Quality or Quality Assurance effort. His experience includes working with private and government organizations in both the manufacturing and service sectors. The wide variety of industries he has worked in include shipbuilding, aviation, industrial equipment manufacturing and assembly, electronic equipment manufacturing, financial services, gaming, fast food and weapons systems.

Michael will help you regardless of where you are on your quality journey—from deciding whether to begin a quality effort to adding the final pieces to a mature quality process.

ISO 9000

Michael is certified by the International Register of Certificated Auditors (IRCA) as a QMS 2000 Lead Auditor. He is also certified by the Registrar Accreditation Board (RAB) as a Quality Systems Auditor. These certifications assure you that he has the background to help you successfully implement your ISO 9000 Quality Management System. To attain this certification, he completed extensive training, passed written exams on ISO 9000 and participated in numerous audits. To maintain this certification, Michael participates in professional development activities and regularly performs audits to the standard. Michael is fully qualified to the 2000 revision of the standard.  

Total Quality

Michael’s experience includes all elements of Total Quality implementation, with special emphasis on training, facilitating and coaching. Michael has custom designed and delivered training programs on all quality topics, including continuous process improvement, team skills, TQM, customer service and strategic planning. He has facilitated process improvement teams, resulting in measurable improvements in cycle time, cost and customer satisfaction. He has coached all levels of management to ensure attainment of quality objectives.

Quality Assurance

Michael’s work in Quality Assurance dates back to the early 1980’s when he joined the Quality Assurance Department at Newport News Shipbuilding. His work there provided him with an understanding of QA principles and their application. His specific areas of responsibility included configuration management, document control, process control, control of non-conforming product, corrective action, quality records, internal quality audits, training and statistical techniques. While working at the shipyard, Michael attained certification as an American Society for Quality Certified Quality Engineer (CQE).

Michael earned his Bachelor's Degree in an honors program from Georgetown University and his Master of Business Administration from the College of William and Mary.

Michael is a Senior Member of the American Society for Quality (ASQ). He has attended the George Washington University certified training on project management. His publications include a book, “Process Improvement: Achieving Quality Together,” and papers published in conjunction with national quality conferences. 

Feedback from Clients

Here is a sample of what clients say about Michael Danahy:

The evaluations we ask employees to complete after each class consistently demonstrated the depth of your subject matter expertise in the quality improvement field. Sharing your consulting experience gained through work done with other companies gave our employees some rare insight into the intricacies associated with implementing continuous improvement.

-Training Manager

 General Casualty Insurance Companies

With your encouragement, suggestions and patience, we were able to more clearly define and focus our [Total Quality Management] efforts. Today, it appears that the Council, the Steering Committee and Quality Teams are firmly on the road to success.

-Executive Director

 Illinois Student Assistance Commission

Michael is a very professional auditor with a solid technical background. I certainly recommend his continued RAB certification.

-Quality Assurance Manager

MC Assembly and Test

Quality Innovations, Inc.

Consulting, training and auditing services

specializing in 

ISO 9000, Total Quality and Quality Assurance

implementation, maintenance and improvement.

Welcome Page

Table of Contents